Accessibility

iTHINK Financial Amphitheatre strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here, please make sure you let us know.

Ticketing:

Accessible tickets can be purchased online via ithinkfiamp.com. You do not need to call the box office to place an order as all of our accessible tickets are available through our website. Look for the logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.

Restrooms: 

All venue restrooms are accessible. 

Day of Show Parking:

Accessible Parking - To park in an accessible parking space, you will need a valid, state-issued accessible placard or license plate and a venue parking pass. Parking passes can be purchased online via Ticketmaster in advance or on the day of the show with a credit card when you arrive at the parking lots.  Accessible spaces are limited and first come, first served. Our parking crew will work to accommodate you if all accessible spaces are full. Dropping off fans near the gates prior to parking is also allowed. Please note: Parking is sold separately from concert tickets.  You will need to purchase a parking pass if you plan to park at the venue.

Unexpected Needs:

 If you have had an injury or illness that prevents you from using the original seat you purchased, we strongly recommend going through www.livenation.com to exchange all tickets for accessible seating. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.

Interpreter Requests:

If you will need an interpreter for an event, please give us at least 2 weeks notice to secure. Guests who request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. Please contact iThinkAmpInquiry@LiveNation.com to arrange for an interpreter for your visit.

Hearing Assistance:

Guests who require assisted listening devices can contact our venue office prior to the event to arrange for a device. Please give us at least 2 days' notice. We can be reached at iThinkAmpInquiry@LiveNation.com.

Service Animals:

At iTHINK Financial Amphitheatre, we have specific guidelines to ensure all guests, and their service animals are supported throughout their visit. 

Service animals are defined by the ADA (Americans with Disabilities Act) as dogs or miniature horses that are trained to do work to perform tasks related to people with disabilities. The work or task the service animal is trained to do must directly relate to the person's disability. Service animals must be housebroken. Service animals are required to behave and not repeatedly bark, growl, jump up on or lunge at other guests or employees. Corrective action must be taken if the service animal is not behaving appropriately.

Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act (ADA). Comfort animals, emotional support animals, and therapy dogs are not listed as service animals under Title III of the ADA.  This also applies to the other species of animals wild or domestic, trained, or untrained.  The ADA requires the service animal to be under the control of the handler. This may include using a harness, leash, or other tether. Our venue employees are not required to provide for, the care, or supervision of a service animal, including cleaning up after it. Service Animals must remain on the floor and are not allowed on dining chairs or tables in our food and beverage locations.  Live Nation and our operating partners have the right to deny access to a dog that disrupts our operations.